Privacy policy, UpSkills OU


Last update: 00:00 AM 20 May 2018

Valid from: 00:00 AM May 25, 2018


UpSkills OU, operating under the Upskillstutor brand, supports EU law on the "Privacy Principles". UpSkills OU does everything possible to protect all personal data received from users from European Union (EU) Member States and, as appropriate, from Switzerland in accordance with the applicable "Privacy Principles".


UpSkills OU is responsible for processing of personal data received in accordance with the "Privacy Principles" and delegates appropriate obligations to all external agents acting on behalf of the company. UpSkills OU adheres to the principle of privacy protection in the event of any further transfer of personal data from the EU and Switzerland, including the subsequent transfer of obligations.


In some cases, UpSkills OU has the obligation to disclose your personal data on the basis of a reason request, which may be received from state authorities, as well as to provide requirements for national security and law enforcement.


In case of any doubts related to the confidentiality or use of data by UpSkills OU, please contact us and we will try to answer all your queries within 72 hours (3 business days).




UpSkills OU (All services provided under the Upskillstutor brand)

The Upskillstutor platform and all the information on it is placed through the company:

Registration number 14307305

Director: Lazarev Kyrylo

Digital Ocean LLC.

101 Avenue of the Americas
10th Floor
New York, NY 10013

Tuukri tn 19, Tallinn

 Harjumaa. 10152








In order to use some features of the Upskillstutor online platform, Upskills OU collects and processes personal data of users who have registered their profile on the Upskillstutor website or provided their data in order to receive our tutor selection services.


UpSkills OU is responsibly addressing the subject of security and therefore commits to strictly comply with the provisions to the protection of personal data. All personal data is collected, processed and used only for the purposes of meeting the obligations we have given to users to deliver our services ( more information here )



UpSkills OU makes every effort to protect entrusted data against unauthorized access. The procedures applied, such as a comprehensive access authorization system and technical security measures, are regularly reviewed and adapted to technical progress. The secure transmission of user data via SSL encryption ensures reliable data protection.


Our main priority is to make sure that data entrusted to us is safe.


UpSkills OU does not sell, transfer or otherwise use personal data unless authorized. We guarantee that your personal information will not be shared with other companies or organizations without your express consent. By consenting to the processing of personal data, it may only be transferred to our Auxilary Operators ( link ) to fulfill our obligations to users.





Residents of the European Economic Area have certain rights regarding personal data in accordance with the GDPR law.


UpSkills OU takes all measures to ensure that your personal data is properly stored,respected, allowing changes, deletions or restrictions on the use of your personal data.


If you want to receive information regarding your personal data that we have, or you would like us to delete your personal data, please contact us at

You have these rights to protect your personal data:

The right to access, update or delete information about yourself.

The right to update your personal data if personal information is incomplete or contains false information.

The right to limit the processing of your personal data.

The right to completely stop the processing of your personal data.

The right to transfer data.

The right to receive information about all your personal data in a readable format that is stored in our databases.

The right to give up your consent to the processing of personal data at any time.

If we are not able to meet your expectations and solve the problem, you have the right to report to the local Personal Data Protection service.




To provide the services of Upskillstutor, it is necessary to collect, store, process and use the personal data entrusted to us in accordance with the terms of personal data protection.


Personal data is information that you entrust to us about your identity in order to fulfill our duties, such as choosing a tutor for a student or assigning a student for a tutor.


We may receive from you the following personal data:

Contact details (name, surname, telephone number, e-mail address, address of residence, address of sending services, the address from where the tutoring is done)


Demographic data (information about education, documents confirming completion of higher education and / or qualifications of the services advertised, type and nature of services provided, number of students (orders), costs of services provided, company data and / or individual entrepreneurs (if any)

Profile data (username and password, information about classes and published materials, other profile data that was provided during registration)

Billing data (number, expiration date and card type, address for invoicing)

Technical data (browser type, operating system, processor speed and computer IP address, cookies).


Depending on the activities performed, some information is required that is provided at your own discretion. If required information is not provided, you will not be able to perform appropriate activities.  


The collection, storage, processing and use of data is intended solely for the provision of services required by the user (student or tutor) and for internal purposes, such as optimization of UpSkills OU website and improvement of the quality of services offered.




UpSkills OU receives information to provide services, fulfill its legal obligations and improve our products and services. We do not sell, rent, or provide information that identifies you to third parties in a different way than described in this Privacy Policy. UpSkills OU may use the information provided for the following purposes:


Providing information services in the selection of a tutor;

Implementation of the platform's activities and its improvement;

Sending supplementary information about orders;

Sending the requested information about products and services;

Informing about special offers and services from UpSkills OU and selected third parties;

Management of promotions in which you participate and receiving notifications of results;

Warning, preventing or taking action against illegal activities and/or violations of the terms of service provision;

Conducting research and development in the field of products/services, to improve our site, as well as offers and services;

Satisfying your needs, preparing services as well as the creation of individually tailored offers.


For tutors:

Provision of information services regarding the selection of students and promotion of a personal tutor profile and its services;

Implementation of the platform's activities and its improvement;

Servicing financial transactions related to the processing of orders;

Sending confirmed applications and new orders;

Registration of technical support rights (if any) or other benefits available to registered users;

Response to requests and complaints sent to the customer service department;

Account administration;

Sending the requested information about products or services;

Informing about special offers and services from UpSkills OU and selected third parties;

Management of promotions in which you participate and notification of results;

Warning, preventing or taking action against illegal activities and/or violations of the terms of service provision;

Conducting research and development in the field of products/services, to improve our site, as well as offers and services;

In order to satisfy your needs, preparing services and offers individually tailored.

In some cases, UpSkills OU is required to disclose your personal data based on a reasoned request that it will receive from state authorities, including to ensure national security and law enforcement requirements.


In situations where it is required by law (for example, subpoena, order or court decision regarding UpSkills OU), and when we believe disclosure is necessary to protect the company's rights to avoid a lawsuit (You can also disclose your information if such disclosure is necessary in the interest of national security to ensure law and order or other issues of national importance).




We will store your data as long as the user profile is active and if the information is needed to provide services. We will also use all the information in the time necessary to fulfill our obligations in accordance with the above-mentioned description. If you want to delete your account or do not want us to use your own data to provide services, please contact or make appropriate changes to your personal account by clicking on the link . We have 30 days to answer. We will also store and use your information as long as it is necessary to fulfill our legal obligations, resolve disputes and complete the agreements we have concluded.




If you were looking for a tutor using the Upskillstutor platform, we will keep your personal data for a period not longer than one year to create internal statistics in order to improve the services we provide. Upon request, UpSkills OU will provide you with information about whether we store or process, in the interests of third parties, any of your personal data. To receive such information, please contact us at

If you are registered as a tutor, you have the right to access personal information and privacy settings to edit or delete them at any time. You can do this by clicking on the "My profile" link where you can immediately view and change most of your personal information, disable or completely delete your account. For security reasons, some elements of personal data can be changed only by contacting the customer service department ( We'll try to help you as soon as possible.




For some of our services, it is necessary to use so-called cookies. A cookie is a text file that temporarily ("session cookies") or permanently (a "fixed" cookie file) stores information on your hard disk. Cookies are not used to run programs or download viruses to your computer. The main purpose of cookies is to provide an individual offer and make it easier to use our services.

Most browsers accept cookies by default. However, you can set your browser to reject cookies or require confirmation from you. Some of our services will not be available to you if you do not accept the use of cookies.


We use "cookies" to personalize and optimize your online experience and time. Basically, we use "session cookies" which are deleted when the browser is closed. Using session cookies, we can authenticate login and balance the load on our servers. The use of these files allows Upskillstutor to be a user-friendly and user-friendly website, as well as being more effective and safer.


Upskillstutor uses various marketing tools to make users aware of our products. Among other tools, such as search engine marketing (SEO), various affiliate programs (affiliate marketing) and so-called remarketing campaigns. In order to monitor and optimize these campaigns, we use cookies and various tracking technologies. In particular, remarketing allows us to specifically target these users to ads based on your interests, on websites of partner networks that are already interested in our offer.




This website uses Google Analytics, a web analysis service by Google Inc. ( "Google"). Google Analytics uses so-called "cookies", text files stored on the user's computer, which allow us to analyze the use of the site. The information generated by the cookie about the use of this website is usually sent to a Google server in the USA and stored there.

Google will use this information to evaluate the use of the website by the user, to report on the site and to provide other website operators with other services related to the operation of the website and the use of the Internet. The IP address provided to Google Analytics under Google Analytics will not be combined with other data provided by Google.


You can prevent the storage of cookies by installing the appropriate browser software; However, it should be remembered that in this case it will not be possible to fully use all functions of this website. You can also save data generated by cookies and related to the use of the site (including, download and install the available plugin for the browser.

For more information, please visit or visit http: // ...  (general information about Google Analytics and privacy ).




UpSkills OU reserves the right to change the Privacy Policy (at its own discretion and at any time), and undertakes to notify you of such changes before they enter into force via email or by posting information on the home page. If as a result of these changes, you would like to change the mode of authorized use of personal data by UpSkills OU, you can do so by making necessary changes to your profile or send us a question to the address



After placing such a notification, you become informed about these significant changes to the Privacy Policy, which spread to you with the following exception: If at the time of entering your personal data to UpSkills OU, you are given the option to reserve some of your personal data to communicate with you by UpSkills OU or third parties, then UpSkills OU has no right to change the terms of use of your data without your consent.

However, if UpSkills OU is absorbed by another company or merged with another company, UpSkills OU may, without your consent, provide such company customer information regarding that part of our business that has been acquired or merged with another company, and UpSkills OU is required to publish a notice on such asset sale, takeover or merger with another company on website.




The personal data provided in connection with the use of the site is protected in several ways:

Access to your account is done by entering a password and a unique customer ID. The assigned password is encrypted. We recommend using a strong password consisting of alphanumeric characters that should not be disclosed to third parties.

Your personal data is on secure servers, which are accessible only to a small group of UpSkills OU employees and contractors.

By using your connection is protected by advanced software (SSL certificate).

When entering sensitive information (e.g. credit card number or password) into the registration forms or order forms, we encrypt this information using the TLS protocol.

We make every effort to protect the personal data sent to us, both during and after the transfer. However, none of the ways of providing information via the Internet and electronic storage of information is 100% reliable. Considering the confidential nature of personal data (receiving and processing and storing) and developed technologies, we can not guarantee the absolute security of your personal data.

If you have any security questions on our site, please contact us at



Our site contains links redirecting to other websites whose privacy policy may differ from the UpSkills OU privacy policy. If you provide personal information on any of these sites, your data will be processed in accordance with the privacy policy of that site. We recommend that you carefully read the privacy policy of every website you visit.



On our website, we can place features related to social networks, such as the "Like" button from the Facebook network and widgets, such as the "Share" button and interactive mini-programs that run on our site. These functions can obtain the IP address and track the page visited on our website and configure cookies to work properly. The functions and widgets of social networks can be used directly on our website or on other websites. Your interaction with these features is governed by the privacy policy of the company that provides them.



You can log into our site via various login services, such as Facebook Connect or OpenID. These services will identify your identity and allow us to share certain personal information (e.g. your name and email address) to automatically fill out our registration form or verify you.



We do not aim to request or receive personal information from persons under 16 years old. If you are under 16, please do not post information on this site and do not use our services. If you think that your child under 16has provided personal information, please contact us at so that we can delete the child's details and account.

The possibility of advertising your tutoring services using the Upskillstutor platform is only possible after the age of 18.